Finger Lakes Center for Living
Nursing home in Auburn, NY
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 20 Park Avenue, Auburn, NY 13021
- Phone
- (315) 255-7188
- Listed under
- Nonprofit
- Medicare CCN
- 335785
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 80
- Average residents per day
- 75
- Ownership
- Nonprofit, corporation
- Legal business name
- Auburn Community Hospital
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 31, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 6, 2024. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 14, 2022 to Feb 20, 2026): 6 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 20, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| Feb 20, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J |
| Oct 29, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Oct 29, 2025 | Ensure that residents are free from significant medication errors. | J |
| Jun 30, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 5, 2025 | Respond appropriately to all alleged violations. | D |
| Sep 6, 2024 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | C |
| Sep 6, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Sep 6, 2024 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D |
| Sep 6, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Oct 14, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records 2 fines totalling $101,300 in the last three years.
| Feb 20, 2026 | Fine: $79,655 |
| Oct 29, 2025 | Fine: $21,645 |
Staffing
- Total nurse staffing per resident per day
- 4.23 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 2.33 hours
- Total nurse staffing on weekends
- 3.68 hours
- Nursing staff turnover (yearly)
- 34%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.