Nursing HomeInspections

Western New York State Veterans Home

Nursing home in Batavia, NY

Medicare & Medicaid certified5★ overall (CMS)

Call (585) 345-2000Send a messageMap ↗
Thanks, we got your message.

We send it to Western New York State Veterans Home if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (585) 345-2000.

Public-record details

Address
220 Richmond Avenue, Batavia, NY 14020
Phone
(585) 345-2000
Listed under
Government-owned, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
335788
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
126
Average residents per day
124
Ownership
Government, state
Legal business name
State of New York Comptrollers Office
Chain
State of New York Comptroller's Office (7 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 30, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335788. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jan 30, 2026. CMS lists 1 health citation for this facility across its last three standard inspection cycles and complaint inspections (Nov 17, 2023 to Nov 17, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 17, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.33 hours
Registered nurse (RN) time per resident per day
0.69 hours
Nurse aide time per resident per day
2.06 hours
Total nurse staffing on weekends
2.79 hours
Nursing staff turnover (yearly)
51%
RN turnover (yearly)
65%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Batavia

All 3 in Batavia →