Nursing HomeInspections

Upstate University Hosp at Community General T C U

Nursing home in Syracuse, NY

Medicare-certified5★ overall (CMS)

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Public-record details

Address
4900 Broad Road, Syracuse, NY 13215
Phone
(315) 492-5786
Listed under
Government-owned, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
335870
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
20
Average residents per day
16
Ownership
Government, state
Legal business name
Suny Health Science Center at Syracuse
Certified for
Medicare
First approved by Medicare/Medicaid
Jul 24, 2014
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335870. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jul 25, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 29, 2021 to Jul 25, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 25, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration
C
Potential for minimal harm, widespread
Mar 13, 2024Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration
C
Potential for minimal harm, widespread
Mar 13, 2024Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern
Dec 29, 2021Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
8.37 hours
Registered nurse (RN) time per resident per day
7.24 hours
Nurse aide time per resident per day
0.00 hours
Total nurse staffing on weekends
7.74 hours
Nursing staff turnover (yearly)
59%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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