Upstate University Hosp at Community General T C U
Nursing home in Syracuse, NY
Medicare-certified5★ overall (CMS)
Public-record details
- Address
- 4900 Broad Road, Syracuse, NY 13215
- Phone
- (315) 492-5786
- Listed under
- Government-owned, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 335870
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 20
- Average residents per day
- 17
- Ownership
- Government, state
- Legal business name
- Suny Health Science Center at Syracuse
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jul 24, 2014
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 25, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 29, 2021 to Jul 25, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 25, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | C |
| Mar 13, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | C |
| Mar 13, 2024 | Provide and implement an infection prevention and control program. | E |
| Dec 29, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 8.21 hours
- Registered nurse (RN) time per resident per day
- 6.54 hours
- Nurse aide time per resident per day
- 0.00 hours
- Total nurse staffing on weekends
- 8.03 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 52%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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