Helen Hayes Hospital T C U

Nursing home in West Haverstraw, NY

Medicare-certified5★ overall (CMS)

Call (845) 786-4000 Send a message Map ↗

Public-record details

Address: 51 N Route 9W, West Haverstraw, NY 10993
Phone: (845) 786-4000
Listed under: Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 335873
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 24
Average residents per day: 19
Ownership: Government, state
Legal business name: State of New York Comptrollers Office
Chain: State of New York Comptroller's Office (7 facilities)
Certified for: Medicare
First approved by Medicare/Medicaid: Aug 10, 2016
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: Yes
Sprinklers in all required areas: Yes

CMS certification number 335873. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 20, 2025. CMS lists 2 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 7, 2018 to May 7, 2018): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 7, 2018	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights	D Potential for more than minimal harm, isolated
May 7, 2018	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights	D Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 7.22 hours
Registered nurse (RN) time per resident per day: 3.34 hours
Nurse aide time per resident per day: 3.74 hours
Total nurse staffing on weekends: 6.20 hours
Nursing staff turnover (yearly): 33%
RN turnover (yearly): 45%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in West Haverstraw

Helen Hayes Hospital R H C F51 N Rt 9w · West Haverstraw, NY 10993 · (845) 786-4000 · Government-owned1 health citation in 3 inspection cycles · last standard inspection Feb 7, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in West Haverstraw →