Elizabeth City Health and Rehabilitation
Nursing home in Elizabeth City, NC
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1075 US Highway 17 South, Elizabeth City, NC 27909
- Phone
- (252) 338-3975
- Listed under
- For-profit
- Medicare CCN
- 345036
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 170
- Average residents per day
- 151
- Ownership
- For-profit, individual
- Legal business name
- Elizabeth City Health and Rehabilitation, LLC
- Chain
- Sanstone Health & Rehabilitation (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 13, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 19, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 27, 2023 to Jun 19, 2025): 7 from complaint inspections, 5 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 19, 2025 | Ensure each resident receives an accurate assessment. | B |
| Apr 5, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
| Apr 5, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | B |
| Apr 5, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Nov 22, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Nov 22, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Nov 22, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J |
| Nov 22, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| Nov 22, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J |
| Oct 28, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Oct 28, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Jan 27, 2023 | Assure the security of all personal funds of residents deposited with the facility. | C |
Fines and payment denials
CMS records 1 fine totalling $77,760 and 1 denial of Medicare payment for new admissions in the last three years.
| Oct 28, 2023 | Fine: $77,760 |
| Oct 28, 2023 | Payment denial for 14 days from Nov 16, 2023 |
Staffing
- Total nurse staffing per resident per day
- 3.89 hours
- Registered nurse (RN) time per resident per day
- 0.25 hours
- Nurse aide time per resident per day
- 2.28 hours
- Total nurse staffing on weekends
- 3.40 hours
- Nursing staff turnover (yearly)
- 24%
- RN turnover (yearly)
- 43%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.