Nursing HomeInspections

Elizabeth City Health and Rehabilitation

Nursing home in Elizabeth City, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (252) 338-3975Send a messageMap ↗

Public-record details

Address
1075 US Highway 17 South, Elizabeth City, NC 27909
Phone
(252) 338-3975
Listed under
For-profit
Medicare CCN
345036
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
170
Average residents per day
151
Ownership
For-profit, individual
Legal business name
Elizabeth City Health and Rehabilitation, LLC
Chain
Sanstone Health & Rehabilitation (18 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 13, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345036. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 19, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 27, 2023 to Jun 19, 2025): 7 from complaint inspections, 5 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 19, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Apr 5, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights
B
Potential for minimal harm, pattern
Apr 5, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration
B
Potential for minimal harm, pattern
Apr 5, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Nov 22, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 22, 2023Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 22, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
J
Immediate jeopardy, isolated
Nov 22, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Nov 22, 2023Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection
J
Immediate jeopardy, isolated
Oct 28, 2023Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 28, 2023Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
G
Actual harm, isolated
Jan 27, 2023Assure the security of all personal funds of residents deposited with the facility.
Resident Rights
C
Potential for minimal harm, widespread

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $77,760 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 28, 2023Fine: $77,760
Oct 28, 2023Payment denial for 14 days from Nov 16, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.89 hours
Registered nurse (RN) time per resident per day
0.25 hours
Nurse aide time per resident per day
2.28 hours
Total nurse staffing on weekends
3.40 hours
Nursing staff turnover (yearly)
24%
RN turnover (yearly)
43%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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