University Health and Rehabilitation Center
Nursing home in Durham, NC
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 411 S Lasalle Street, Durham, NC 27705
- Phone
- (919) 383-5521
- Listed under
- For-profit
- Medicare CCN
- 345070
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 126
- Average residents per day
- 104
- Ownership
- For-profit, limited Liability company
- Legal business name
- Durham Rehab Operations LLC
- Chain
- Lifeworks Rehab (64 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1973
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 16, 2026. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2023 to Apr 16, 2026): 23 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 16, 2026 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Apr 16, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Apr 16, 2026 | Provide activities to meet all resident's needs. | D |
| Apr 16, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 16, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Apr 16, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Apr 16, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Apr 16, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| Jan 16, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 16, 2025 | Ensure each resident receives an accurate assessment. | D |
| Jan 16, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jan 16, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
Fines and payment denials
CMS records 3 fines totalling $129,754 in the last three years.
| Nov 5, 2024 | Fine: $86,473 |
| May 9, 2024 | Fine: $10,033 |
| Mar 6, 2024 | Fine: $33,248 |
Staffing
- Total nurse staffing per resident per day
- 3.31 hours
- Registered nurse (RN) time per resident per day
- 0.51 hours
- Nurse aide time per resident per day
- 1.94 hours
- Total nurse staffing on weekends
- 2.78 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 73%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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