Nursing HomeInspections

Carolina Rivers Nursing and Rehabilitation Center

Nursing home in Jacksonville, NC

Medicare & Medicaid certified4★ overall (CMS)

Call (910) 455-3610Send a messageMap ↗

Public-record details

Address
1839 Onslow Drive Extension, Jacksonville, NC 28540
Phone
(910) 455-3610
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
345072
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
5 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
120
Average residents per day
103
Ownership
For-profit, limited Liability company
Legal business name
Maple LTC Group, LLC
Chain
Principle Long Term Care (40 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 1, 1971
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345072. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 12, 2025. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 15, 2023 to Oct 1, 2024): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Oct 1, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 16, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Aug 16, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 16, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 15, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 15, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 15, 2023Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $4,271 in the last three years.

Aug 16, 2024Fine: $4,271

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.57 hours
Registered nurse (RN) time per resident per day
0.40 hours
Nurse aide time per resident per day
2.22 hours
Total nurse staffing on weekends
3.32 hours
Nursing staff turnover (yearly)
66%
RN turnover (yearly)
88%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Jacksonville

Premier Nursing and Rehabilitation Center225 White Street · Jacksonville, NC 28546 · (910) 353-7222 · For-profit31 health citations in 3 inspection cycles · last standard inspection Apr 24, 2025 · $51,984 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

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