Nursing HomeInspections

The Greens at Viewmont

Nursing home in Hickory, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (828) 328-5646Send a messageMap ↗

Public-record details

Address
220 13th Avenue Place NW, Hickory, NC 28601
Phone
(828) 328-5646
Listed under
For-profit
Medicare CCN
345080
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
104
Average residents per day
87
Ownership
For-profit, limited Liability company
Legal business name
Greens at Viewmont LLC
Chain
Cch Healthcare (33 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1977
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345080. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 1, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 17, 2022 to Apr 20, 2026): 5 from complaint inspections, 6 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 20, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
May 1, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 1, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 1, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 1, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Mar 8, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 8, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 8, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 8, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 8, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 8, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Mar 8, 2024Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $34,597 in the last three years.

Apr 20, 2026Fine: $17,796
Mar 8, 2024Fine: $8,400
Mar 8, 2024Fine: $8,401

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.45 hours
Registered nurse (RN) time per resident per day
0.67 hours
Nurse aide time per resident per day
2.08 hours
Total nurse staffing on weekends
2.96 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
18%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hickory

Trinity Ridge2140 Medical Park Drive · Hickory, NC 28602 · (828) 322-6995 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Jun 18, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Trinity Village1265 21 Street NE · Hickory, NC 28601 · (828) 328-2006 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Mar 11, 2026 · $8,512 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)The Greens at Hickory3031 Tate Boulevard SE · Hickory, NC 28602 · (828) 322-3343 · For-profit21 health citations in 3 inspection cycles · last standard inspection Jan 28, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

All 4 in Hickory →