Nursing HomeInspections

Westchester Manor at Providence Place

Nursing home in High Point, NC

Medicare & Medicaid certified3★ overall (CMS)

Call (336) 884-2222Send a messageMap ↗

Public-record details

Address
1795 Westchester Drive, High Point, NC 27262
Phone
(336) 884-2222
Listed under
Nonprofit, Part of a retirement community
Medicare CCN
345090
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
2 of 5
Certified beds
129
Average residents per day
119
Ownership
Nonprofit, corporation
Legal business name
Providence Place, LLC
Chain
Everyage Senior Living (3 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1973
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345090. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 24, 2025. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 23, 2024 to Jul 24, 2025): 2 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 24, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 24, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 24, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 24, 2025Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be…
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jul 24, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
May 23, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		B
Potential for minimal harm, pattern
May 23, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,018 in the last three years.

May 23, 2024Fine: $8,018

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.84 hours
Registered nurse (RN) time per resident per day
0.49 hours
Nurse aide time per resident per day
3.15 hours
Total nurse staffing on weekends
4.70 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
43%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in High Point

Maryfield Nursing Home1315 Greensboro Road · High Point, NC 27260 · (336) 821-4000 · Nonprofit2 health citations in 3 inspection cycles · last standard inspection Apr 2, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Meridian Center707 North Elm Street · High Point, NC 27262 · (336) 885-0141 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jun 11, 2026 · $88,566 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in High Point →