Northchase Nursing and Rehabilitation Center

Nursing home in Wilmington, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (910) 791-3451 Send a message Map ↗

Public-record details

Address: 3015 Enterprise Drive, Wilmington, NC 28405
Phone: (910) 791-3451
Listed under: For-profit
Medicare CCN: 345119
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 3 of 5
Certified beds: 140
Average residents per day: 128
Ownership: For-profit, limited Liability company
Legal business name: Redwood LTC Group, LLC
Chain: Principle Long Term Care (40 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 1, 1979
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345119. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 23, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 26, 2023 to Jun 23, 2025): 9 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 23, 2025	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	D Potential for more than minimal harm, isolated
Jun 23, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 23, 2025	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 23, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 23, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jun 23, 2025	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Jun 23, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Jun 23, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
May 17, 2024	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights	D Potential for more than minimal harm, isolated
May 17, 2024	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
May 17, 2024	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 17, 2024	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $7,901 in the last three years.

Jan 3, 2024

Fine: $7,901

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.49 hours
Registered nurse (RN) time per resident per day: 0.76 hours
Nurse aide time per resident per day: 1.80 hours
Total nurse staffing on weekends: 3.19 hours
Nursing staff turnover (yearly): 40%
RN turnover (yearly): 16%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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