Nursing HomeInspections

Lenoir Health and Rehabilitation Center

Nursing home in Lenoir, NC

Medicare & Medicaid certified1★ overall (CMS)

Call (828) 758-7326Send a messageMap ↗

Public-record details

Address
322 Nuway Circle, Lenoir, NC 28645
Phone
(828) 758-7326
Listed under
For-profit
Medicare CCN
345138
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
109
Ownership
For-profit, corporation
Legal business name
Lenoir Operator LLC
Chain
Lifeworks Rehab (64 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 1, 1977
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 345138. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 24, 2025. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 19, 2023 to Feb 5, 2026): 23 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 5, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 5, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 5, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		G
Actual harm, isolated
Nov 24, 2025Post nurse staffing information every day.
Nursing and Physician Services		B
Potential for minimal harm, pattern
Nov 24, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 24, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 24, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 24, 2025Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 24, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 24, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Nov 24, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 24, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 35. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $150,174 and 2 denials of Medicare payment for new admissions in the last three years.

Feb 5, 2026Fine: $35,464
Jul 8, 2025Fine: $9,620
Aug 8, 2024Fine: $20,869
Aug 8, 2024Payment denial for 8 days from Nov 8, 2024
Oct 5, 2023Fine: $84,221
Oct 5, 2023Payment denial for 55 days from Nov 3, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.57 hours
Registered nurse (RN) time per resident per day
0.43 hours
Nurse aide time per resident per day
2.65 hours
Total nurse staffing on weekends
3.03 hours
Nursing staff turnover (yearly)
69%
RN turnover (yearly)
83%
Administrators who left in the past year
3

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Lenoir

Shaire Nursing Center1450 Shaire Center Drive · Lenoir, NC 28645 · (828) 728-4673 · For-profit11 health citations in 3 inspection cycles · last standard inspection Aug 13, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Hibriten Mountain Nursing and Rehabilitation2030 Harper Avenue NW · Lenoir, NC 28645 · (828) 754-3888 · Nonprofit46 health citations in 3 inspection cycles · last standard inspection Feb 26, 2026 · $53,110 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 3 in Lenoir →