Trinity Oaks
Nursing home in Salisbury, NC
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 820 Klumac Road, Salisbury, NC 28144
- Phone
- (704) 637-3784
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 345153
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 115
- Average residents per day
- 108
- Ownership
- Nonprofit, corporation
- Legal business name
- Lutheran Home at Trinity Oaks, INC.
- Chain
- Lutheran Services Carolinas (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 1, 1976
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 2, 2026. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2023 to Feb 24, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 24, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Feb 24, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Feb 24, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Feb 24, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Oct 26, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Oct 26, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Oct 26, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Oct 26, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Oct 26, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Oct 26, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.30 hours
- Registered nurse (RN) time per resident per day
- 0.83 hours
- Nurse aide time per resident per day
- 2.93 hours
- Total nurse staffing on weekends
- 3.70 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 19%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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