Nursing HomeInspections

Surry Community Health Center by Harborview

Nursing home in Mount Airy, NC

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

Call (336) 789-5076Send a messageMap ↗

Public-record details

Address
542 Allred Mill Road, Mount Airy, NC 27030
Phone
(336) 789-5076
Listed under
For-profit
Medicare CCN
345191
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
120
Average residents per day
112
Ownership
For-profit, corporation
Legal business name
Surry Community Health Center by Harborview, LLC
Chain
Harborview Health Systems (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1981
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345191. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 11, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 1, 2022 to Jun 11, 2025): 16 from complaint inspections, 9 at the “actual harm” level or higher, including 8 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Jun 11, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 11, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jun 11, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 11, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 11, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 27, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Mar 27, 2024Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Mar 27, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 27, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 27, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 27, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 27, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 33. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $145,262 in the last three years.

Mar 27, 2024Fine: $145,262

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.09 hours
Registered nurse (RN) time per resident per day
0.30 hours
Nurse aide time per resident per day
2.40 hours
Total nurse staffing on weekends
2.82 hours
Nursing staff turnover (yearly)
37%
RN turnover (yearly)
44%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Mount Airy

Northern Regional Hospital830 Rockford Street · Mount Airy, NC 27030 · (336) 719-7000 · Government-owned1 health citation in 3 inspection cycles · last standard inspection Mar 28, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Central Continuing Care1287 Newsome Street · Mount Airy, NC 27030 · (336) 786-2133 · For-profit10 health citations in 3 inspection cycles · last standard inspection Sep 11, 2025 · $5,597 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 3 in Mount Airy →