Glenflora
Nursing home in Lumberton, NC
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 5701 Fayetteville Road, Lumberton, NC 28360
- Phone
- (910) 739-2821
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 345194
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 52
- Average residents per day
- 47
- Ownership
- Nonprofit, corporation
- Legal business name
- Glenflora
- Chain
- Lutheran Services Carolinas (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 11, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 12, 2026. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to May 28, 2026): 2 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 28, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Feb 12, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Dec 4, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Aug 24, 2023 | Post nurse staffing information every day. | C |
Fines and payment denials
CMS records 1 fine totalling $14,689 in the last three years.
| Dec 4, 2023 | Fine: $14,689 |
Staffing
- Total nurse staffing per resident per day
- 4.60 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 3.06 hours
- Total nurse staffing on weekends
- 3.95 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 75%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.