Kerr Lake Nursing and Rehabilitation Center
Nursing home in Henderson, NC
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1245 Park Avenue, Henderson, NC 27536
- Phone
- (252) 492-7021
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 345321
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 92
- Average residents per day
- 69
- Ownership
- For-profit, corporation
- Legal business name
- Eagle Peak LTC Group, LLC
- Chain
- Principle Long Term Care (40 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 13, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 12, 2026. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2023 to Feb 12, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 12, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Feb 12, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Nov 6, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Nov 6, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E |
| May 1, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 1, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| May 1, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Aug 23, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Aug 23, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 23, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
Fines and payment denials
CMS records 1 fine totalling $19,620 in the last three years.
| May 1, 2024 | Fine: $19,620 |
Staffing
- Total nurse staffing per resident per day
- 4.55 hours
- Registered nurse (RN) time per resident per day
- 0.76 hours
- Nurse aide time per resident per day
- 2.63 hours
- Total nurse staffing on weekends
- 4.01 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.