Nursing HomeInspections

The Carrolton of Dunn

Nursing home in Dunn, NC

Medicare & Medicaid certified1★ overall (CMS)

Call (910) 892-8843Send a messageMap ↗

Public-record details

Address
711 Susan Tart Road, Dunn, NC 28335
Phone
(910) 892-8843
Listed under
For-profit
Medicare CCN
345325
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
100
Average residents per day
91
Ownership
For-profit, limited Liability company
Legal business name
The Carrolton of Dunn, LLC
Chain
Carrolton Nursing Homes (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 5, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345325. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 18, 2025. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 2, 2023 to Nov 18, 2025): 8 from complaint inspections, 4 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.

InspectionCitationSeverity
Nov 18, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 18, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Nov 18, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		E
Potential for more than minimal harm, pattern
Nov 18, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Nov 18, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
Jul 8, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 10, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		J
Immediate jeopardy, isolated
Jun 10, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Oct 8, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Oct 8, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 8, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 8, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $54,999 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 10, 2025Fine: $37,909
Jun 10, 2025Payment denial for 7 days from Jul 2, 2025
Oct 8, 2024Fine: $8,545
Oct 8, 2024Fine: $8,545

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.88 hours
Registered nurse (RN) time per resident per day
0.27 hours
Nurse aide time per resident per day
1.83 hours
Total nurse staffing on weekends
2.58 hours
Nursing staff turnover (yearly)
61%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Dunn

Harnett Woods Nursing and Rehabilitation Center604 Lucas Road · Dunn, NC 28334 · (910) 891-4600 · For-profit9 health citations in 3 inspection cycles · last standard inspection Jul 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in Dunn →