Nursing HomeInspections

The Laurels of Forest Glenn

Nursing home in Garner, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (919) 772-8888Send a messageMap ↗

Public-record details

Address
1101 Hartwell Street, Garner, NC 27529
Phone
(919) 772-8888
Listed under
For-profit
Medicare CCN
345389
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
108
Ownership
For-profit, limited Liability company
Legal business name
Oak Health Care Investors of North Carolina, INC
Chain
Ciena Healthcare/laurel Health Care (81 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 28, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345389. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 12, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 9, 2022 to May 12, 2025): 7 from complaint inspections, 7 at the “actual harm” level or higher, including 6 at “immediate jeopardy”.

InspectionCitationSeverity
May 12, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 12, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
May 12, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Jun 26, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
J
Immediate jeopardy, isolated
Jun 26, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Jun 26, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection
J
Immediate jeopardy, isolated
Apr 4, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 4, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 23, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 23, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Dec 9, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
K
Immediate jeopardy, pattern
Dec 9, 2022Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration
K
Immediate jeopardy, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $182,083 and 1 denial of Medicare payment for new admissions in the last three years.

May 12, 2025Fine: $15,015
Jun 26, 2024Fine: $84,078
Feb 23, 2024Fine: $82,990
Feb 23, 2024Payment denial for 32 days from Mar 21, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.39 hours
Registered nurse (RN) time per resident per day
0.54 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
3.05 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
36%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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