The Laurels of Forest Glenn
Nursing home in Garner, NC
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1101 Hartwell Street, Garner, NC 27529
- Phone
- (919) 772-8888
- Listed under
- For-profit
- Medicare CCN
- 345389
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 108
- Ownership
- For-profit, limited Liability company
- Legal business name
- Oak Health Care Investors of North Carolina, INC
- Chain
- Ciena Healthcare/laurel Health Care (81 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 28, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 12, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 9, 2022 to May 12, 2025): 7 from complaint inspections, 7 at the “actual harm” level or higher, including 6 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 12, 2025 | Ensure each resident receives an accurate assessment. | D |
| May 12, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| May 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jun 26, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J |
| Jun 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Jun 26, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J |
| Apr 4, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Apr 4, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Feb 23, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Feb 23, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Dec 9, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K |
| Dec 9, 2022 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K |
Fines and payment denials
CMS records 3 fines totalling $182,083 and 1 denial of Medicare payment for new admissions in the last three years.
| May 12, 2025 | Fine: $15,015 |
| Jun 26, 2024 | Fine: $84,078 |
| Feb 23, 2024 | Fine: $82,990 |
| Feb 23, 2024 | Payment denial for 32 days from Mar 21, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.39 hours
- Registered nurse (RN) time per resident per day
- 0.54 hours
- Nurse aide time per resident per day
- 2.10 hours
- Total nurse staffing on weekends
- 3.05 hours
- Nursing staff turnover (yearly)
- 40%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.