Nursing HomeInspections

Shoreland Health Care and Retirement Center Inc

Nursing home in Whiteville, NC

Medicare & Medicaid certified3★ overall (CMS)

Call (910) 642-4300Send a messageMap ↗

Public-record details

Address
200 Flower-Pridgen Drive, Whiteville, NC 28472
Phone
(910) 642-4300
Listed under
For-profit
Medicare CCN
345397
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
4 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
89
Average residents per day
83
Ownership
For-profit, limited Liability company
Legal business name
Shoreland Healthcare & Retirement Center INC
Chain
Liberty Senior Living (37 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 10, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345397. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 26, 2026. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 19, 2023 to Feb 26, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 26, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 26, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 26, 2026Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 26, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Dec 19, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 19, 2023Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Oct 19, 2023Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Oct 19, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Oct 19, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Oct 19, 2023Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration		D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $5,077 in the last three years.

Dec 19, 2024Fine: $5,077

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.42 hours
Registered nurse (RN) time per resident per day
0.32 hours
Nurse aide time per resident per day
2.14 hours
Total nurse staffing on weekends
3.17 hours
Nursing staff turnover (yearly)
73%
RN turnover (yearly)
63%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Whiteville

Liberty Commons Nursing and Rehabilitation Center1402 Pinckney Street · Whiteville, NC 28472 · (910) 642-4245 · For-profit27 health citations in 3 inspection cycles · last standard inspection Jul 10, 2025 · $126,586 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 2 in Whiteville →