Nursing HomeInspections

Inn at Quail Haven Village

Nursing home in Pinehurst, NC

Medicare & Medicaid certified4★ overall (CMS)

Call (910) 295-2294Send a messageMap ↗

Public-record details

Address
155 Blake Boulevard, Pinehurst, NC 28374
Phone
(910) 295-2294
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN
345518
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
2 of 5
Certified beds
35
Average residents per day
48
Ownership
For-profit, limited Liability company
Legal business name
Liberty Healthcare Group LLC
Chain
Liberty Senior Living (37 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 12, 2002
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345518. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 19, 2025. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 23, 2023 to Jun 19, 2025): 3 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 19, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 19, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 19, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 19, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jun 5, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 23, 2023Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		B
Potential for minimal harm, pattern
Mar 23, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Mar 23, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 23, 2023Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 23, 2023Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 23, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 20. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.91 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
2.30 hours
Total nurse staffing on weekends
3.26 hours
Nursing staff turnover (yearly)
37%
RN turnover (yearly)
0%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Pinehurst

Saint Joseph of the Pines Health Center103 Gossman Road · Pinehurst, NC 28374 · (910) 246-1000 · Nonprofit7 health citations in 3 inspection cycles · last standard inspection Jul 31, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Greens at Pinehurst Rehabilitation & Living Ce205 Rattlesnake Trail · Pinehurst, NC 28374 · (910) 295-1781 · For-profit24 health citations in 3 inspection cycles · last standard inspection Mar 19, 2026 · $41,844 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Pinehurst Healthcare & Rehabilitation Center300 Blake Boulevard · Pinehurst, NC 28374 · (910) 295-6158 · For-profit17 health citations in 3 inspection cycles · last standard inspection Apr 30, 2026 · $9,620 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 4 in Pinehurst →