Nursing HomeInspections

The Shannon Gray Rehabilitation & Recovery Center

Nursing home in Jamestown, NC

Medicare & Medicaid certified3★ overall (CMS)

Call (336) 307-4729Send a messageMap ↗

Public-record details

Address
2005 Shannon Gray Court, Jamestown, NC 27282
Phone
(336) 307-4729
Listed under
For-profit, No fines in 3 years
Medicare CCN
345552
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
150
Average residents per day
101
Ownership
For-profit, corporation
Legal business name
Greatest Generation, INC.
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 9, 2010
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345552. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 26, 2026. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 11, 2024 to Jun 26, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 26, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights
B
Potential for minimal harm, pattern
Jun 26, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 26, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Jun 26, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
E
Potential for more than minimal harm, pattern
Nov 19, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Apr 3, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 3, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Apr 3, 2025Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration
D
Potential for more than minimal harm, isolated
Apr 3, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 11, 2024Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.83 hours
Registered nurse (RN) time per resident per day
0.29 hours
Nurse aide time per resident per day
2.39 hours
Total nurse staffing on weekends
3.37 hours
Nursing staff turnover (yearly)
57%
RN turnover (yearly)
65%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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