Springbrook Nursing and Rehabilitation Center
Nursing home in Clayton, NC
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 195 Springbrook Avenue, Clayton, NC 27520
- Phone
- (919) 550-7200
- Listed under
- For-profit
- Medicare CCN
- 345569
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 100
- Average residents per day
- 95
- Ownership
- For-profit, limited Liability company
- Legal business name
- Everest Long Term Care, LLC
- Chain
- Principle Long Term Care (40 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 2015
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 24, 2025. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 22, 2022 to Apr 24, 2025): 11 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 24, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Aug 30, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 5, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Feb 13, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B |
| Feb 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 13, 2024 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D |
| Feb 13, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D |
| Feb 13, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 13, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 13, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Feb 13, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Feb 13, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Fines and payment denials
CMS records 2 fines totalling $25,625 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 5, 2024 | Fine: $8,824 |
| Feb 13, 2024 | Fine: $16,801 |
| Feb 13, 2024 | Payment denial for 9 days from Mar 2, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.95 hours
- Registered nurse (RN) time per resident per day
- 0.72 hours
- Nurse aide time per resident per day
- 2.44 hours
- Total nurse staffing on weekends
- 3.53 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.