Nursing HomeInspections

Highland Oaks Health Center

Nursing home in McConnelsville, OH

Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address
4114 North State Route 376 Nw, McConnelsville, OH 43756
Phone
(740) 962-3761
Listed under
For-profit
Medicare CCN
365147
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
99
Average residents per day
87
Ownership
For-profit, limited Liability company
Legal business name
Highland Oaks Health Center LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 24, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 365147. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 27, 2025. CMS lists 105 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 19, 2022 to Apr 21, 2026): 20 from complaint inspections, 7 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Apr 21, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 21, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 21, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 21, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 21, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 18, 2025Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 27, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 27, 2025Give the resident's representative the ability to exercise the resident's rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 27, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 27, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 105. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $54,151 and 1 denial of Medicare payment for new admissions in the last three years.

Jan 27, 2025Fine: $54,151
Jan 27, 2025Payment denial for 27 days from Feb 22, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.67 hours
Registered nurse (RN) time per resident per day
0.72 hours
Nurse aide time per resident per day
2.44 hours
Total nurse staffing on weekends
3.31 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
50%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in McConnelsville

Riverside Landing Nursing and Rehabilitation856 South Riverside Drive · McConnelsville, OH 43756 · (740) 962-5303 · For-profit71 health citations in 3 inspection cycles · last standard inspection Jun 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 2 in McConnelsville →