Smithville Western Care Center
Nursing home in Wooster, OH
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 4110 East Smithville Western Road, Wooster, OH 44691
- Phone
- (330) 345-9050
- Listed under
- For-profit
- Medicare CCN
- 365317
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 127
- Average residents per day
- 92
- Ownership
- For-profit, corporation
- Legal business name
- Smithville Western INC.
- Chain
- Sprenger Health Care Systems (12 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 9, 1975
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 2, 2024. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 18, 2019 to Apr 28, 2025): 10 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 28, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Apr 28, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Jan 15, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Jan 15, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Jan 15, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Oct 31, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Oct 31, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E |
| Oct 31, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| Jul 2, 2024 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D |
| Jul 2, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Jul 2, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jul 2, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 1 fine totalling $42,777 in the last three years.
| Oct 31, 2024 | Fine: $42,777 |
Staffing
- Total nurse staffing per resident per day
- 3.63 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 1.80 hours
- Total nurse staffing on weekends
- 3.26 hours
- Nursing staff turnover (yearly)
- 35%
- RN turnover (yearly)
- 39%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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