Maple Knoll Village

Nursing home in Cincinnati, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (513) 782-2788 Send a message Map ↗

Public-record details

Address: 11100 Springfield Pike, Cincinnati, OH 45246
Phone: (513) 782-2788
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 365350
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 80
Average residents per day: 73
Ownership: Nonprofit, corporation
Legal business name: Maple Knoll Communities, INC
Chain: Bhi Senior Living (9 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 1, 1978
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Sprinklers in all required areas: Yes

CMS certification number 365350. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 11, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 16, 2020 to May 11, 2026): 2 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 11, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 11, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
May 11, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
May 11, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · under dispute review	G Actual harm, isolated
Sep 25, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 25, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Dec 21, 2023	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Dec 21, 2023	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 21, 2023	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 21, 2023	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jan 16, 2020	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Jan 16, 2020	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.54 hours
Registered nurse (RN) time per resident per day: 0.75 hours
Nurse aide time per resident per day: 1.70 hours
Total nurse staffing on weekends: 3.32 hours
Nursing staff turnover (yearly): 47%
RN turnover (yearly): 10%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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