Nursing HomeInspections

The Heights Rehabilitation and Healthcare Center

Nursing home in Broadview Heights, OH

Medicare & Medicaid certified1★ overall (CMS)

Call (440) 526-4770Send a messageMap ↗

Public-record details

Address
2801 E Royalton Rd, Broadview Heights, OH 44147
Phone
(440) 526-4770
Listed under
For-profit
Medicare CCN
365661
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
149
Average residents per day
108
Ownership
For-profit, corporation
Legal business name
The Heights Rehabilitation and Healthcare Center LLC
Chain
Crown Healthcare Group (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 22, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 365661. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 14, 2023. CMS lists 45 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 8, 2018 to Jun 9, 2026): 25 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 9, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 9, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 9, 2026Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 9, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 9, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 45. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $183,316 in the last three years.

Sep 14, 2023Fine: $183,316

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.43 hours
Registered nurse (RN) time per resident per day
0.83 hours
Nurse aide time per resident per day
1.92 hours
Total nurse staffing on weekends
3.13 hours
Nursing staff turnover (yearly)
67%
RN turnover (yearly)
81%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Broadview Heights

Avenue at Broadview Heights1201 Akins Road · Broadview Heights, OH 44147 · (440) 457-2900 · For-profit45 health citations in 3 inspection cycles · last standard inspection Nov 7, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

All 2 in Broadview Heights →