Nursing HomeInspections

Norwalk Memorial Home

Nursing home in Norwalk, OH

Medicare & Medicaid certified4★ overall (CMS)

Call (419) 668-8101Send a messageMap ↗

Public-record details

Address
272 Benedict Ave, Norwalk, OH 44857
Phone
(419) 668-8101
Listed under
Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
365668
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
3 of 5
Certified beds
69
Average residents per day
59
Ownership
Nonprofit, corporation
Legal business name
Fisher-Titus Medical Center
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 21, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 365668. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 15, 2024. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 30, 2019 to Dec 30, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 30, 2025Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 15, 2024Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation		C
Potential for minimal harm, widespread
Aug 15, 2024Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Aug 15, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 15, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 15, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 15, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Aug 15, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Mar 21, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 21, 2022Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 21, 2022Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 21, 2022Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.72 hours
Registered nurse (RN) time per resident per day
0.69 hours
Nurse aide time per resident per day
1.98 hours
Total nurse staffing on weekends
3.54 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
50%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Norwalk

Twilight Gardens Nursing and Rehabilitation196 W Main St · Norwalk, OH 44857 · (419) 668-2086 · For-profit14 health citations in 3 inspection cycles · last standard inspection Mar 19, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Carecore at Gaymont66 Norwood Ave · Norwalk, OH 44857 · (419) 668-8258 · For-profit21 health citations in 3 inspection cycles · last standard inspection Apr 25, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)

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