Nursing HomeInspections

Willows Health and Rehab Ctr

Nursing home in Euclid, OH

Medicare & Medicaid certified4★ overall (CMS)

Call (216) 486-8880Send a messageMap ↗

Public-record details

Address
1500 E 191st St, Euclid, OH 44117
Phone
(216) 486-8880
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
365670
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
75
Average residents per day
67
Ownership
For-profit, corporation
Legal business name
Indian Hills Healthcare Group, INC.
Chain
Saber Healthcare Group (126 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 18, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 365670. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 23, 2024. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 4, 2019 to May 23, 2024): 0 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
May 23, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 23, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 23, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
May 23, 2024Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		G
Actual harm, isolated
May 9, 2022Honor the resident's right to manage his or her financial affairs.
Resident Rights		D
Potential for more than minimal harm, isolated
May 9, 2022Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 9, 2022Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 9, 2022Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 9, 2022Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 9, 2022Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 9, 2022Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 9, 2022Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $39,683 in the last three years.

May 23, 2024Fine: $39,683

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.21 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
1.90 hours
Total nurse staffing on weekends
2.91 hours
Nursing staff turnover (yearly)
47%
RN turnover (yearly)
43%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Euclid

Mount Saint Joseph Rehab Center21800 Chardon Road · Euclid, OH 44117 · (216) 531-7426 · Nonprofit13 health citations in 3 inspection cycles · last standard inspection Apr 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Heritage Healthcare of Euclid3 Gateway Dr · Euclid, OH 44119 · (216) 486-4949 · For-profit50 health citations in 3 inspection cycles · last standard inspection Jun 28, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

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