Phoenix of Fairlawn

Nursing home in Akron, OH

Medicare & Medicaid certified3★ overall (CMS)

Call (330) 666-7373 Send a message Map ↗

Public-record details

Address: 120 Brookmont Rd, Akron, OH 44333
Phone: (330) 666-7373
Listed under: For-profit
Medicare CCN: 365707
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 3 of 5
Certified beds: 80
Average residents per day: 56
Ownership: For-profit, limited Liability company
Legal business name: Phoenix Fairlawn Operating CO LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 15, 1988
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 365707. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 28, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 26, 2019 to Apr 28, 2025): 5 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 28, 2025	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights	C Potential for minimal harm, widespread
Apr 28, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Apr 28, 2025	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
Apr 28, 2025	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Apr 28, 2025	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 28, 2025	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 28, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 28, 2025	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 28, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Apr 28, 2025	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Apr 28, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Apr 28, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Apr 28, 2025

Payment denial for 39 days from Jul 28, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.13 hours
Registered nurse (RN) time per resident per day: 0.46 hours
Nurse aide time per resident per day: 2.42 hours
Total nurse staffing on weekends: 3.79 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 20%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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