Nursing HomeInspections

Copley Health Center

Nursing home in Copley, OH

Medicare & Medicaid certified4★ overall (CMS)

Call (330) 666-0980Send a messageMap ↗

Public-record details

Address
155 Heritage Woods Drive, Copley, OH 44321
Phone
(330) 666-0980
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
365771
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
130
Average residents per day
124
Ownership
For-profit, limited Liability company
Legal business name
Heritage Ohio Leasing CO., LLC
Chain
Communicare Health (110 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 9, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 365771. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 24, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 14, 2021 to Mar 24, 2026): 7 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 24, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 24, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		E
Potential for more than minimal harm, pattern
Mar 24, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 5, 2025Help the resident with transportation to and from laboratory services outside of the facility.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 27, 2024Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 17, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 17, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 17, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 17, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $36,559 in the last three years.

Jan 17, 2024Fine: $36,559

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.31 hours
Registered nurse (RN) time per resident per day
0.53 hours
Nurse aide time per resident per day
1.92 hours
Total nurse staffing on weekends
2.97 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
13%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Copley

Concordia at Sumner970 Sumner Parkway · Copley, OH 44321 · (330) 664-1000 · Nonprofit18 health citations in 3 inspection cycles · last standard inspection Jan 22, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)

All 2 in Copley →