Northwestern Healthcare Center
Nursing home in Berea, OH
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 570 North Rocky River Drive, Berea, OH 44017
- Phone
- (440) 243-2122
- Listed under
- For-profit
- Medicare CCN
- 365811
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 100
- Average residents per day
- 48
- Ownership
- For-profit, corporation
- Legal business name
- Rocky River Leasing CO., LLC
- Chain
- Communicare Health (110 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 25, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 27, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2021 to Aug 27, 2025): 15 from complaint inspections, 4 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 27, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | C |
| Aug 27, 2025 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. | C |
| Aug 27, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D |
| Aug 27, 2025 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D |
| Aug 27, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Aug 27, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
| Aug 27, 2025 | Provide appropriate foot care. | D |
| Aug 27, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Aug 27, 2025 | Provide and implement an infection prevention and control program. | E |
| Aug 27, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 27, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. | F |
| Aug 27, 2025 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F |
Fines and payment denials
CMS records 3 fines totalling $152,195 in the last three years.
| Aug 27, 2025 | Fine: $68,250 |
| Aug 26, 2024 | Fine: $26,813 |
| May 7, 2024 | Fine: $57,132 |
Staffing
- Total nurse staffing per resident per day
- 3.45 hours
- Registered nurse (RN) time per resident per day
- 0.64 hours
- Nurse aide time per resident per day
- 1.95 hours
- Total nurse staffing on weekends
- 3.19 hours
- Nursing staff turnover (yearly)
- 60%
- RN turnover (yearly)
- 64%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.