Hennis Care Centre of Dover
Nursing home in Dover, OH
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1720 Cross Street, Dover, OH 44622
- Phone
- (330) 364-8849
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 365838
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 83
- Ownership
- For-profit, individual
- Legal business name
- Hennis Care Centre of Dover INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 25, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 17, 2025. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 12, 2020 to Apr 17, 2025): 5 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 17, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 17, 2025 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Apr 17, 2025 | Provide and implement an infection prevention and control program. | D |
| Dec 19, 2024 | Keep all essential equipment working safely. | F |
| Oct 22, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Oct 22, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Oct 22, 2024 | Provide or arrange emergency care by a doctor 24 hours a day. | D |
| Oct 22, 2024 | Provide and implement an infection prevention and control program. | D |
| Jan 19, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C |
| Jan 19, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
| Jan 19, 2023 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Jan 19, 2023 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
Fines and payment denials
CMS records 1 fine totalling $9,527 in the last three years.
| Sep 5, 2023 | Fine: $9,527 |
Staffing
- Total nurse staffing per resident per day
- 3.46 hours
- Registered nurse (RN) time per resident per day
- 0.89 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 3.04 hours
- Nursing staff turnover (yearly)
- 34%
- RN turnover (yearly)
- 28%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.