Whispering Hills Rehabilitation and Nursing Center
Nursing home in Mount Vernon, OH
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 416 Wooster Road, Mount Vernon, OH 43050
- Phone
- (740) 397-9626
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 366014
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 44
- Average residents per day
- 40
- Ownership
- For-profit, limited Liability company
- Legal business name
- Whispering Hills Care Center LLC
- Chain
- Garden Healthcare Group (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 19, 2026. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 9, 2022 to Feb 19, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 19, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Feb 19, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 19, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| Feb 19, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Feb 19, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 19, 2026 | Provide or get specialized rehabilitative services as required for a resident. | D |
| Feb 19, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Feb 19, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 19, 2026 | Implement a program that monitors antibiotic use. | D |
| Nov 21, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
| Nov 21, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Nov 21, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 2.97 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 1.62 hours
- Total nurse staffing on weekends
- 2.76 hours
- Nursing staff turnover (yearly)
- 47%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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