Nursing HomeInspections

Salem West Healthcare Center

Nursing home in Salem, OH

Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)CMS abuse icon

Call (330) 337-9503Send a messageMap ↗

Public-record details

Address
2511 Bentley Drive, Salem, OH 44460
Phone
(330) 337-9503
Listed under
For-profit
Medicare CCN
366096
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
80
Average residents per day
58
Ownership
For-profit, corporation
Legal business name
Bentley Leasing CO LLC
Chain
Communicare Health (110 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 1, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 366096. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 29, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 13, 2020 to Apr 30, 2026): 24 from complaint inspections, 2 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Apr 30, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 12, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 12, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 12, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 12, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 12, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection		F
Potential for more than minimal harm, widespread
Aug 25, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 25, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 25, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Apr 29, 2025Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Apr 29, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 25, 2025Payment denial for 89 days from Sep 25, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.88 hours
Registered nurse (RN) time per resident per day
0.76 hours
Nurse aide time per resident per day
1.59 hours
Total nurse staffing on weekends
2.57 hours
Nursing staff turnover (yearly)
56%
RN turnover (yearly)
40%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Salem

Auburn Skilled Nursing and Rehab451 Valley Road · Salem, OH 44460 · (330) 537-4621 · For-profit20 health citations in 3 inspection cycles · last standard inspection Sep 9, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Blossom Nursing and Rehab Center109 Blossom Lane · Salem, OH 44460 · (330) 337-3033 · For-profit22 health citations in 3 inspection cycles · last standard inspection Dec 11, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Salem North Healthcare Center250 Continental Drive · Salem, OH 44460 · (330) 337-9503 · For-profit21 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · $23,163 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Circle of Care1985 East Pershing Street · Salem, OH 44460 · (330) 332-1588 · For-profit42 health citations in 3 inspection cycles · last standard inspection Apr 9, 2025 · $179,235 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 5 in Salem →