Salem West Healthcare Center
Nursing home in Salem, OH
Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)
We send it to Salem West Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (330) 337-9503.
Public-record details
- Address
- 2511 Bentley Drive, Salem, OH 44460
- Phone
- (330) 337-9503
- Listed under
- For-profit
- Medicare CCN
- 366096
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 80
- Average residents per day
- 64
- Ownership
- For-profit, corporation
- Legal business name
- Bentley Leasing CO LLC
- Chain
- Communicare Health (109 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 29, 2025. CMS lists 55 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 13, 2020 to Jul 23, 2026): 28 from complaint inspections, 2 at the “actual harm” level or higher. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 23, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jul 23, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jul 23, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jul 23, 2026 | Ensure that residents are free from significant medication errors. | D |
| Apr 30, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| Dec 12, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Dec 12, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Dec 12, 2025 | Respond appropriately to all alleged violations. | D |
| Dec 12, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E |
| Dec 12, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
| Aug 25, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Aug 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Aug 25, 2025 | Payment denial for 89 days from Sep 25, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.21 hours
- Registered nurse (RN) time per resident per day
- 0.89 hours
- Nurse aide time per resident per day
- 1.78 hours
- Total nurse staffing on weekends
- 2.79 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 44%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Salem
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error