Good Shepherd Village

Nursing home in Springfield, OH

Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)

Call (937) 322-1911 Send a message Map ↗

Public-record details

Address: 422 North Burnett Road, Springfield, OH 45503
Phone: (937) 322-1911
Listed under: For-profit
Medicare CCN: 366236
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 81
Average residents per day: 58
Ownership: For-profit, corporation
Legal business name: Good Shepherd Village LLC
Chain: Aom Healthcare (20 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 6, 2002
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 366236. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 1, 2025. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 23, 2020 to Jun 30, 2026): 33 from complaint inspections, 1 at the “actual harm” level or higher. CMS lists this facility as a candidate for its Special Focus Facility program.

Inspection	Citation	Severity
Jun 30, 2026	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Provide or obtain dental services for each resident. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 30, 2026	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	E Potential for more than minimal harm, pattern
Jun 30, 2026	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
May 1, 2025	Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights	C Potential for minimal harm, widespread
May 1, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
May 1, 2025	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 60. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

May 1, 2025

Payment denial for 20 days from Jun 13, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.29 hours
Registered nurse (RN) time per resident per day: 0.57 hours
Nurse aide time per resident per day: 1.91 hours
Total nurse staffing on weekends: 2.84 hours
Nursing staff turnover (yearly): 49%
RN turnover (yearly): 67%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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