Crystal Care Center of Ashland
Nursing home in Ashland, OH
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1251 East Main Street, Ashland, OH 44805
- Phone
- (419) 281-9595
- Listed under
- For-profit
- Medicare CCN
- 366239
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 72
- Average residents per day
- 61
- Ownership
- For-profit, limited Liability company
- Legal business name
- Embassy Crystal Care LLC
- Chain
- Embassy Healthcare (33 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 18, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 6, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2022 to Apr 23, 2026): 11 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 23, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Apr 23, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Apr 23, 2026 | Ensure that residents are free from significant medication errors. | D |
| Apr 23, 2026 | Provide and implement an infection prevention and control program. | E |
| Aug 6, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| May 6, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
| May 6, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 6, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 6, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| May 6, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| May 6, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| May 6, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
Fines and payment denials
CMS records 1 fine totalling $17,686 in the last three years.
| Aug 6, 2025 | Fine: $17,686 |
Staffing
- Total nurse staffing per resident per day
- 2.93 hours
- Registered nurse (RN) time per resident per day
- 0.37 hours
- Nurse aide time per resident per day
- 1.73 hours
- Total nurse staffing on weekends
- 2.85 hours
- Nursing staff turnover (yearly)
- 56%
- RN turnover (yearly)
- 57%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.