Otterbein Sunset Village
Nursing home in Sylvania, OH
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 9640 Sylvania-Metamora Road, Sylvania, OH 43560
- Phone
- (419) 724-1200
- Listed under
- Nonprofit, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 366242
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 50
- Average residents per day
- 46
- Ownership
- Nonprofit, corporation
- Legal business name
- Sunset Retirement Communities INC
- Chain
- Otterbein Seniorlife (20 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 20, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 24, 2024. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 9, 2019 to Feb 19, 2026): 13 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 19, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| Feb 19, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 19, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Sep 4, 2025 | Provide appropriate foot care. | D |
| Sep 4, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jan 2, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Oct 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Oct 24, 2024 | Reasonably accommodate the needs and preferences of each resident. | D |
| Oct 24, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Oct 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Oct 24, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
| Oct 24, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.71 hours
- Registered nurse (RN) time per resident per day
- 0.68 hours
- Nurse aide time per resident per day
- 2.20 hours
- Total nurse staffing on weekends
- 3.31 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.