Cherith Care Center at Willow Brook
Nursing home in Delaware, OH
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 100 Willow Brook Way, South, Delaware, OH 43015
- Phone
- (740) 369-0048
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 366246
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 34
- Average residents per day
- 32
- Ownership
- Nonprofit, church related
- Legal business name
- Willow Brook Christian Services
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 28, 2025. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 17, 2019 to May 28, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 28, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| May 28, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 28, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 28, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 28, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| May 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 28, 2025 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| May 28, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| May 4, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| May 4, 2023 | Ensure medication error rates are not 5 percent or greater. | D |
| May 4, 2023 | Ensure that residents are free from significant medication errors. | D |
| May 4, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.34 hours
- Registered nurse (RN) time per resident per day
- 0.66 hours
- Nurse aide time per resident per day
- 2.74 hours
- Total nurse staffing on weekends
- 4.06 hours
- Nursing staff turnover (yearly)
- 49%
- RN turnover (yearly)
- 44%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.