Nursing HomeInspections

Cherith Care Center at Willow Brook

Nursing home in Delaware, OH

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
100 Willow Brook Way, South, Delaware, OH 43015
Phone
(740) 369-0048
Listed under
Nonprofit, 4–5 star overall rating, No fines or payment denials in 3 years, Part of a retirement community
Medicare CCN
366246
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
34
Average residents per day
32
Ownership
Nonprofit, corporation
Legal business name
Willow Brook Christian Services
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 2002
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 366246. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 23, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 4, 2023 to Apr 23, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 23, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 23, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration		D
Potential for more than minimal harm, isolated
May 28, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
May 28, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 28, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 28, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 28, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 28, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 28, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated
May 28, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
May 4, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 4, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.15 hours
Registered nurse (RN) time per resident per day
0.75 hours
Nurse aide time per resident per day
2.47 hours
Total nurse staffing on weekends
3.84 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
44%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Delaware

Country Club Center V, INC478 S Sandusky St · Delaware, OH 43015 · (740) 369-8741 · For-profit14 health citations in 3 inspection cycles · last standard inspection Apr 21, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Ohio Living Sarah Moore26 North Union Street · Delaware, OH 43015 · (740) 362-9641 · Nonprofit19 health citations in 3 inspection cycles · last standard inspection Mar 19, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Delaware Court Health Care Center4 New Market Dr · Delaware, OH 43015 · (740) 369-6400 · For-profit34 health citations in 3 inspection cycles · last standard inspection Feb 9, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Arbors at Delaware2270 Warrensburg Road · Delaware, OH 43015 · (740) 369-9614 · For-profit64 health citations in 3 inspection cycles · last standard inspection Feb 2, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 5 in Delaware →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error