Nursing HomeInspections

Canterbury of Twinsburg

Nursing home in Twinsburg, OH

Medicare & Medicaid certified4★ overall (CMS)

Call (330) 405-6040Send a messageMap ↗

Public-record details

Address
9928 Vail Drive, Twinsburg, OH 44087
Phone
(330) 405-6040
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
366385
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
50
Average residents per day
47
Ownership
For-profit, limited Liability company
Legal business name
Twinsburg Healthcare Center LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 19, 2010
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 366385. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 14, 2024. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 27, 2019 to Jun 18, 2025): 12 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 18, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Nov 14, 2024Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 14, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Nov 14, 2024Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 14, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 29, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 29, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 19, 2023Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 19, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 19, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 19, 2023Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 19, 2023Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 28. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.10 hours
Registered nurse (RN) time per resident per day
0.92 hours
Nurse aide time per resident per day
2.68 hours
Total nurse staffing on weekends
4.54 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Twinsburg

Manor of Grande Village2610 East Aurora Road · Twinsburg, OH 44087 · (330) 963-3600 · For-profit27 health citations in 3 inspection cycles · last standard inspection Jul 2, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Twinsburg Post Acute8551 Darrow Road · Twinsburg, OH 44087 · (330) 486-9402 · For-profit73 health citations in 3 inspection cycles · last standard inspection Mar 21, 2024 · $203,406 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Twinsburg →