Shepherd of the Valley Poland
Nursing home in Poland, OH
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 301 West Western Reserve Road, Poland, OH 44514
- Phone
- (330) 726-7110
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 366453
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 32
- Average residents per day
- 26
- Ownership
- Nonprofit, church related
- Legal business name
- Shepherd of the Valley Lutheran Retirement Services, INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 27, 2017
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 18, 2025. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 8, 2021 to May 8, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 8, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Sep 18, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Sep 18, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Dec 27, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 27, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Jun 1, 2023 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| Jul 8, 2021 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.53 hours
- Registered nurse (RN) time per resident per day
- 1.05 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 3.51 hours
- Nursing staff turnover (yearly)
- 26%
- RN turnover (yearly)
- 14%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.