The Lakes
Nursing home in Oklahoma City, OK
Medicare & Medicaid certified2★ overall (CMS)
We send it to The Lakes if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (405) 773-8900.
Public-record details
- Address
- 5701 West Britton Road, Oklahoma City, OK 73132
- Phone
- (405) 773-8900
- Listed under
- For-profit
- Medicare CCN
- 375396
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 120
- Average residents per day
- 80
- Ownership
- For-profit, individual
- Legal business name
- Phoenix Healthcare LLC
- Chain
- Phoenix Healthcare (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 13, 2001
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 21, 2024. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2022 to Dec 18, 2024): 7 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 18, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Dec 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Nov 21, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Nov 21, 2024 | Ensure each resident receives an accurate assessment. | D |
| Nov 21, 2024 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D |
| Nov 21, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Nov 21, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Nov 21, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E |
| Nov 21, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Nov 21, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
| Nov 21, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Nov 21, 2024 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 2 fines totalling $19,073 and 1 denial of Medicare payment for new admissions in the last three years.
| Nov 21, 2024 | Fine: $11,052 |
| Oct 11, 2024 | Fine: $8,021 |
| Oct 11, 2024 | Payment denial for 14 days from Nov 2, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.82 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 2.59 hours
- Total nurse staffing on weekends
- 3.60 hours
- Nursing staff turnover (yearly)
- 52%
- RN turnover (yearly)
- 44%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Oklahoma City
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error