Heritage Manor
Nursing home in Oklahoma City, OK
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 3804 North Barr Ave, Oklahoma City, OK 73122
- Phone
- (405) 789-7103
- Listed under
- For-profit
- Medicare CCN
- 375502
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 55
- Average residents per day
- 49
- Ownership
- For-profit, limited Liability company
- Legal business name
- Heritage Manor Management LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 8, 2006
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 21, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 10, 2023 to May 22, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 22, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Nov 21, 2025 | Respond appropriately to all alleged violations. | D |
| Nov 21, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Nov 21, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | E |
| Nov 21, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Nov 21, 2025 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | F |
| Nov 21, 2025 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | F |
| Mar 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Oct 24, 2024 | Keep residents' personal and medical records private and confidential. | D |
| Oct 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Oct 24, 2024 | Provide and implement an infection prevention and control program. | D |
| May 23, 2024 | Plan the resident's discharge to meet the resident's goals and needs. | D |
Fines and payment denials
CMS records 2 fines totalling $30,133 in the last three years.
| Mar 24, 2025 | Fine: $8,323 |
| May 23, 2024 | Fine: $21,810 |
Staffing
- Total nurse staffing per resident per day
- 2.87 hours
- Registered nurse (RN) time per resident per day
- 0.29 hours
- Nurse aide time per resident per day
- 1.76 hours
- Total nurse staffing on weekends
- 2.41 hours
- Nursing staff turnover (yearly)
- 73%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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