Nursing HomeInspections

Heritage Manor

Nursing home in Oklahoma City, OK

Medicare & Medicaid certified1★ overall (CMS)

Call (405) 789-7103Send a messageMap ↗

Public-record details

Address
3804 North Barr Ave, Oklahoma City, OK 73122
Phone
(405) 789-7103
Listed under
For-profit
Medicare CCN
375502
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
55
Average residents per day
49
Ownership
For-profit, limited Liability company
Legal business name
Heritage Manor Management LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 8, 2006
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 375502. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 21, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 10, 2023 to May 22, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 22, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 21, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
Nov 21, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Nov 21, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights
E
Potential for more than minimal harm, pattern
Nov 21, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Nov 21, 2025Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration
F
Potential for more than minimal harm, widespread
Nov 21, 2025Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration
F
Potential for more than minimal harm, widespread
Mar 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Oct 24, 2024Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 24, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Oct 24, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
May 23, 2024Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $30,133 in the last three years.

Mar 24, 2025Fine: $8,323
May 23, 2024Fine: $21,810

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.87 hours
Registered nurse (RN) time per resident per day
0.29 hours
Nurse aide time per resident per day
1.76 hours
Total nurse staffing on weekends
2.41 hours
Nursing staff turnover (yearly)
73%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Oklahoma City

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All 28 in Oklahoma City →