Holiday Heights Healthcare
Nursing home in Norman, OK
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 301 East Dale, Norman, OK 73069
- Phone
- (405) 321-7932
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 375580
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 51
- Average residents per day
- 45
- Ownership
- Nonprofit, corporation
- Legal business name
- Holiday Heights Operations, LLC
- Chain
- Bridges Health (33 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 1, 2020
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 24, 2024. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 11, 2022 to Jul 24, 2024): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 24, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Jul 24, 2024 | Ensure each resident receives an accurate assessment. | E |
| Jun 29, 2023 | Ensure each resident receives an accurate assessment. | D |
| Jun 29, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Jun 29, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jan 11, 2022 | Keep residents' personal and medical records private and confidential. | E |
| Jan 11, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| Jan 11, 2022 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E |
| Jan 11, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records 1 fine totalling $8,351 in the last three years.
| Jun 19, 2026 | Fine: $8,351 |
Staffing
- Total nurse staffing per resident per day
- 3.57 hours
- Registered nurse (RN) time per resident per day
- 0.39 hours
- Nurse aide time per resident per day
- 2.12 hours
- Total nurse staffing on weekends
- 3.24 hours
- Nursing staff turnover (yearly)
- 66%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.