Nursing HomeInspections

Holiday Heights Healthcare

Nursing home in Norman, OK

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
301 East Dale, Norman, OK 73069
Phone
(405) 321-7932
Listed under
For-profit
Medicare CCN
375580
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
3 of 5
Certified beds
51
Average residents per day
41
Ownership
For-profit, limited Liability company
Legal business name
Holiday Heights Operations, LLC
Chain
Bridges Health (33 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 2020
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 375580. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 19, 2026. CMS lists 8 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 29, 2023 to Jun 19, 2026): 0 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 19, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 19, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jun 19, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		J
Immediate jeopardy, isolated
Jul 24, 2024Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration		D
Potential for more than minimal harm, isolated
Jul 24, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Jun 29, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 29, 2023Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 29, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,791 in the last three years.

Jun 19, 2026Fine: $14,791

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.81 hours
Registered nurse (RN) time per resident per day
0.36 hours
Nurse aide time per resident per day
2.24 hours
Total nurse staffing on weekends
3.39 hours
Nursing staff turnover (yearly)
57%
RN turnover (yearly)
0%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Norman

Grace Skilled and Nursing Therapy Norman4554 West Main · Norman, OK 73072 · (405) 366-8800 · For-profit9 health citations in 3 inspection cycles · last standard inspection Feb 11, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
24th Place600 24th Avenue Southwest · Norman, OK 73069 · (405) 329-6771 · For-profit33 health citations in 3 inspection cycles · last standard inspection Oct 2, 2025 · $23,312 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)
Ignite Medical Resort Norman, LLC1050 Rambling Oaks Drive · Norman, OK 73072 · (405) 292-2273 · For-profit31 health citations in 3 inspection cycles · last standard inspection Jul 2, 2026 · $16,660 in CMS fines (3 yrs)Medicare-certified1★ overall (CMS)
Medical Park West Rehabilitation & Skilled Care3110 Healthplex Drive · Norman, OK 73072 · (405) 321-2188 · Nonprofit47 health citations in 3 inspection cycles · last standard inspection Jan 30, 2025 · $36,863 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 5 in Norman →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error