West Hills Health & Rehabilitation
Nursing home in Portland, OR
Medicare & Medicaid certified4★ overall (CMS)
We send it to West Hills Health & Rehabilitation if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (503) 244-1107.
Public-record details
- Address
- 5701 Sw Multnomah Blvd, Portland, OR 97219
- Phone
- (503) 244-1107
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 385112
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 180
- Average residents per day
- 93
- Ownership
- For-profit, partnership
- Legal business name
- West Hills Convalescent Center Limited Partnership
- Chain
- The Goodman Group (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 7, 1970
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 25, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 5, 2019 to Apr 25, 2025): 10 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 25, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Apr 25, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Apr 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Dec 11, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. | D |
| Dec 11, 2024 | Ensure that residents are free from significant medication errors. | D |
| May 9, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 9, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| May 9, 2024 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F |
| Dec 18, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Dec 18, 2023 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Dec 18, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Dec 18, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
Fines and payment denials
CMS records 1 fine totalling $12,659 in the last three years.
| Dec 18, 2023 | Fine: $12,659 |
Staffing
- Total nurse staffing per resident per day
- 5.07 hours
- Registered nurse (RN) time per resident per day
- 0.56 hours
- Nurse aide time per resident per day
- 3.34 hours
- Total nurse staffing on weekends
- 4.40 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Portland
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