West Hills Health & Rehabilitation

Nursing home in Portland, OR

Medicare & Medicaid certified4★ overall (CMS)

Call (503) 244-1107 Send a message Map ↗

Public-record details

Address: 5701 Sw Multnomah Blvd, Portland, OR 97219
Phone: (503) 244-1107
Listed under: For-profit, 4–5 star overall rating
Medicare CCN: 385112
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 180
Average residents per day: 95
Ownership: For-profit, partnership
Legal business name: West Hills Convalescent Center Limited Partnership
Chain: The Goodman Group (9 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 7, 1970
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 385112. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 25, 2025. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 5, 2019 to Apr 25, 2025): 10 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 25, 2025	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	D Potential for more than minimal harm, isolated
Apr 25, 2025	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Apr 25, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Dec 11, 2024	Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
May 9, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 9, 2024	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary · complaint inspection	D Potential for more than minimal harm, isolated
May 9, 2024	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
Dec 18, 2023	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Dec 18, 2023	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 18, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 18, 2023	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 26. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,659 in the last three years.

Dec 18, 2023

Fine: $12,659

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.03 hours
Registered nurse (RN) time per resident per day: 0.60 hours
Nurse aide time per resident per day: 3.30 hours
Total nurse staffing on weekends: 4.39 hours
Nursing staff turnover (yearly): 42%
RN turnover (yearly): 43%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Portland

All 30 in Portland →