The Creston Health & Rehabilitation

Nursing home in Portland, OR

Medicare & Medicaid certified1★ overall (CMS)

Call (503) 231-1411 Send a message Map ↗

Public-record details

Address: 3320 Se Holgate Blvd, Portland, OR 97202
Phone: (503) 231-1411
Listed under: Nonprofit
Medicare CCN: 385121
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 2 of 5
Certified beds: 100
Average residents per day: 56
Ownership: Nonprofit, corporation
Legal business name: Legal Business Name Not Available
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 12, 1973
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 385121. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 27, 2026. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 30, 2023 to Jun 18, 2026): 16 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 18, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 27, 2026	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
Feb 27, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 27, 2026	Provide activities to meet all resident's needs. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 27, 2026	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 27, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights	E Potential for more than minimal harm, pattern
Feb 27, 2026	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Feb 27, 2026	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Feb 27, 2026	Post nurse staffing information every day. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Feb 27, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Feb 27, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Feb 28, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 62. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $122,699 in the last three years.

Jan 6, 2026	Fine: $19,135
Oct 15, 2024	Fine: $94,744
Jul 30, 2024	Fine: $8,820

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 0.93 hours
Registered nurse (RN) time per resident per day: 0.33 hours
Nurse aide time per resident per day: 0.27 hours
Total nurse staffing on weekends: 0.95 hours
Nursing staff turnover (yearly): 95%
RN turnover (yearly): 92%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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