Nursing HomeInspections

Umpqua Valley Nursing & Rehabilitation Center

Nursing home in Roseburg, OR

Medicare & Medicaid certified4★ overall (CMS)

Call (541) 464-7100Send a messageMap ↗

Public-record details

Address
525 W. Umpqua Street, Roseburg, OR 97471
Phone
(541) 464-7100
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
385143
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
118
Average residents per day
87
Ownership
For-profit, corporation
Legal business name
Umpqua River Nursing & Rehab LLC
Chain
Volare Health (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 385143. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 22, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 10, 2023 to Aug 22, 2025): 15 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 22, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 22, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		E
Potential for more than minimal harm, pattern
May 17, 2024Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 17, 2024Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Resident Rights		D
Potential for more than minimal harm, isolated
May 17, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
May 17, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		D
Potential for more than minimal harm, isolated
May 17, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 17, 2024Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 44. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,824 in the last three years.

May 17, 2024Fine: $8,824

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.58 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
3.31 hours
Total nurse staffing on weekends
4.06 hours
Nursing staff turnover (yearly)
43%
RN turnover (yearly)
31%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Roseburg

Rose Haven Nursing Center740 Nw Hill · Roseburg, OR 97471 · (541) 672-1631 · For-profit33 health citations in 3 inspection cycles · last standard inspection Jun 5, 2026 · $85,105 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)

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