Nursing HomeInspections

Highland House Nursing & Rehabilitation Center

Nursing home in Grants Pass, OR

Medicare & Medicaid certified1★ overall (CMS)

Call (541) 474-1901Send a messageMap ↗

Public-record details

Address
2201 Nw Highland Avenue, Grants Pass, OR 97526
Phone
(541) 474-1901
Listed under
For-profit
Medicare CCN
385149
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
119
Average residents per day
96
Ownership
For-profit, limited Liability company
Legal business name
Grants Pass Nursing & Rehab Center LLC
Chain
Volare Health (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 21, 1981
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 385149. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 3, 2025. CMS lists 70 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 10, 2023 to Apr 22, 2026): 20 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 22, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 3, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 3, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 3, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 3, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 3, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 3, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 3, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 3, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 3, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 3, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 70. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $36,852 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 8, 2024Fine: $36,852
Jun 14, 2024Payment denial for 6 days from Sep 14, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.41 hours
Registered nurse (RN) time per resident per day
0.20 hours
Nurse aide time per resident per day
3.14 hours
Total nurse staffing on weekends
3.98 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
67%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Grants Pass

Regency Care of Rogue Valley1710 Ne Fairview Avenue · Grants Pass, OR 97526 · (541) 479-2606 · For-profit12 health citations in 3 inspection cycles · last standard inspection Mar 27, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Laurel Hill Nursing Center859 Ne 6th Street · Grants Pass, OR 97526 · (541) 479-3700 · For-profit29 health citations in 3 inspection cycles · last standard inspection Mar 28, 2025 · $23,465 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Royale Gardens Health & Rehabilitation Center2075 Nw Highland Avenue · Grants Pass, OR 97526 · (541) 476-8891 · For-profit67 health citations in 3 inspection cycles · last standard inspection Mar 13, 2026 · $182,193 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 4 in Grants Pass →