Fernhill Rehabilitation and Care

Nursing home in Portland, OR

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

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Public-record details

Address: 5737 Ne 37th Avenue, Portland, OR 97211
Phone: (541) 908-1010
Listed under: For-profit
Medicare CCN: 385237
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 2 of 5
Certified beds: 63
Average residents per day: 44
Ownership: For-profit, corporation
Legal business name: Sapphire at Fernhill LLC
Chain: Sapphire Health Services (8 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1993
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 385237. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 8, 2025. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 20, 2022 to Aug 8, 2025): 15 from complaint inspections, 1 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Aug 8, 2025	Post nurse staffing information every day. Nursing and Physician Services · complaint inspection	B Potential for minimal harm, pattern
Aug 8, 2025	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Aug 8, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Aug 8, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 8, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 8, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 8, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 8, 2025	Provide activities to meet all resident's needs. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 8, 2025	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 8, 2025	Provide or obtain dental services for each resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 8, 2025	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights	E Potential for more than minimal harm, pattern
Aug 8, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 60. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,278 in the last three years.

Apr 28, 2025

Fine: $8,278

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.01 hours
Registered nurse (RN) time per resident per day: 1.00 hours
Nurse aide time per resident per day: 3.33 hours
Total nurse staffing on weekends: 4.67 hours
Nursing staff turnover (yearly): 64%
RN turnover (yearly): 71%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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