Gateway Care and Retirement

Nursing home in Portland, OR

Medicare & Medicaid certified3★ overall (CMS)

Call (503) 252-2461 Send a message Map ↗

Public-record details

Address: 39 Ne 102nd Avenue, Portland, OR 97220
Phone: (503) 252-2461
Listed under: For-profit, No fines in 3 years
Medicare CCN: 385268
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 3 of 5
Certified beds: 59
Average residents per day: 57
Ownership: For-profit, limited Liability company
Legal business name: Sapphire at Gateway LLC
Chain: Sapphire Health Services (8 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 1, 2003
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 385268. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 12, 2025. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 13, 2022 to Jul 15, 2025): 8 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jul 15, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
May 12, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 12, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 12, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 12, 2025	Provide appropriate foot care. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 12, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 12, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	D Potential for more than minimal harm, isolated
May 12, 2025	Provide activities to meet all resident's needs. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 12, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	E Potential for more than minimal harm, pattern
May 12, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
May 12, 2025	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental	E Potential for more than minimal harm, pattern
Feb 6, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.75 hours
Registered nurse (RN) time per resident per day: 0.55 hours
Nurse aide time per resident per day: 3.35 hours
Total nurse staffing on weekends: 4.23 hours
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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