Brookview Health Care Center
Nursing home in Chambersburg, PA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1000 Northfield Drive, Chambersburg, PA 17201
- Phone
- (717) 263-8545
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 395012
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 56
- Average residents per day
- 52
- Ownership
- Nonprofit, corporation
- Legal business name
- Menno-Haven, INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 27, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 16, 2024 to Mar 27, 2026): 6 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 27, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Feb 26, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
| Feb 26, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 26, 2025 | Provide care or services that was trauma informed and/or culturally competent. | D |
| Feb 26, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Feb 26, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Feb 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Mar 13, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 16, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Feb 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Feb 16, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E |
| Feb 16, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
Fines and payment denials
CMS records 3 fines totalling $16,801 in the last three years.
| Feb 16, 2024 | Fine: $4,632 |
| Feb 16, 2024 | Fine: $4,633 |
| Feb 16, 2024 | Fine: $7,536 |
Staffing
- Total nurse staffing per resident per day
- 5.26 hours
- Registered nurse (RN) time per resident per day
- 1.43 hours
- Nurse aide time per resident per day
- 3.13 hours
- Total nurse staffing on weekends
- 4.69 hours
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 19%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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