Jewel Healthcare and Rehabilitation Center
Nursing home in Allentown, PA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 535 North 17th Street, Allentown, PA 18104
- Phone
- (610) 432-4351
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 395264
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 146
- Average residents per day
- 139
- Ownership
- For-profit, partnership
- Legal business name
- Diamond Healthcare at West Allen LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 26, 1969
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 28, 2025. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 31, 2023 to Apr 9, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 9, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Feb 2, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Aug 28, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 4, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Aug 31, 2023 | Provide care or services that was trauma informed and/or culturally competent. | D |
| Aug 31, 2023 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.24 hours
- Registered nurse (RN) time per resident per day
- 0.49 hours
- Nurse aide time per resident per day
- 2.01 hours
- Total nurse staffing on weekends
- 2.78 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 21%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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